Backup and recovery for Homebase data

🆘 Help & Support 👁️ 5,122 views 💬 42 replies 📅 Nov 27, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Chris Johnson 👑 Master

1,250 points • Member since Oct 2025

💬 42 Replies

Miguel Rodriguez

👑 Master

189 posts

Nov 27, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (3) 🔗 Share

Elizabeth Green

👑 Master

212 posts

Nov 27, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (0) 🔗 Share

Mike Murphy

👑 Master

226 posts

Nov 27, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (20) 🔗 Share

Paul Graham

👑 Master

217 posts

Nov 27, 2025

Check out the scale integration setting, that might help.

👍 Helpful (2) 🔗 Share

Jerry Rivera

👑 Master

208 posts

Nov 27, 2025

The produce lookup is definitely worth the extra cost IMO.

👍 Helpful (7) 🔗 Share

Diane Myers

👑 Master

231 posts

Nov 27, 2025

Cost us about $118/month all in. Worth it.

👍 Helpful (19) 🔗 Share

Brenda Park

👑 Master

231 posts

Nov 27, 2025

I've been using POSitouch for 16 months and it has been working well for us

👍 Helpful (8) 🔗 Share

Marcus Turner

👑 Master

233 posts

Nov 27, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (5) 🔗 Share

Diana Brooks

👑 Master

206 posts

Nov 27, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (9) 🔗 Share

Nicole Thompson

👑 Master

223 posts

Nov 28, 2025

Great question! In my experience with Restaurant365, it has been working well for us

👍 Helpful (15) 🔗 Share

Diane Green

👑 Master

222 posts

Nov 28, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

Raymond Ward

👑 Master

214 posts

Nov 28, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (6) 🔗 Share

Raymond Sullivan

👑 Master

205 posts

Nov 28, 2025

Training took about 2 days for our staff.

👍 Helpful (17) 🔗 Share

Aaron Wood

👑 Master

237 posts

Nov 28, 2025

I've been using Aldelo for 4 months and it has been working well for us

👍 Helpful (12) 🔗 Share

Marcus Cooper

👑 Master

202 posts

Nov 28, 2025

I've been using Postmates for 10 months and it has been working well for us

👍 Helpful (5) 🔗 Share

Emily Rodriguez

👑 Master

211 posts

Nov 28, 2025

This is why we switched to PioneerRx. No regrets.

👍 Helpful (15) 🔗 Share

pHqghUme

🎰 Legend

2,711 posts

Apr 8, 2026

-1 OR 2+25-25-1=0+0+0+1 --

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pHqghUme

🎰 Legend

2,711 posts

Apr 8, 2026

-1 OR 3+25-25-1=0+0+0+1 --

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pHqghUme

🎰 Legend

2,711 posts

Apr 8, 2026

-1 OR 2+946-946-1=0+0+0+1

👍 Helpful (0) 🔗 Share

pHqghUme

🎰 Legend

2,711 posts

Apr 8, 2026

-1 OR 3+946-946-1=0+0+0+1

👍 Helpful (0) 🔗 Share

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