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Before/after POS upgrade

📸 Setup Showcase 👁️ 859 views 💬 19 replies 📅 Nov 3, 2025
Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.
Donna Ramos 👑 Master
1,525 points • Member since Jun 2025

💬 19 Replies

Carlos Murphy
👑 Master
218 posts
Nov 4, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (11) 🔗 Share
Sandra Taylor
👑 Master
237 posts
Nov 6, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (6) 🔗 Share
Jonathan Taylor
👑 Master
215 posts
Nov 9, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (7) 🔗 Share
Chris Hall
👑 Master
221 posts
Nov 9, 2025
I've been using Focus POS for 3 months and it has been working well for us
👍 Helpful (12) 🔗 Share
George Ramos
👑 Master
238 posts
Nov 9, 2025
Cost us about $146/month all in. Worth it.
👍 Helpful (12) 🔗 Share
David Wright
👑 Master
198 posts
Nov 10, 2025
+1 to this. We've seen similar results.
👍 Helpful (20) 🔗 Share
Willie Long
👑 Master
193 posts
Nov 11, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (8) 🔗 Share
Sandra Flores
👑 Master
207 posts
Nov 11, 2025
Cost us about $87/month all in. Worth it.
👍 Helpful (6) 🔗 Share
Lisa Nelson
👑 Master
222 posts
Nov 12, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (5) 🔗 Share
Scott Patterson
👑 Master
190 posts
Nov 15, 2025
This is why we switched to QuickBooks POS. No regrets.
👍 Helpful (2) 🔗 Share
Chris Perez
👑 Master
171 posts
Nov 15, 2025
Training took about 1 days for our staff.
👍 Helpful (19) 🔗 Share
Nicole Thompson
👑 Master
223 posts
Nov 16, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (8) 🔗 Share
Tom Cook
👑 Master
238 posts
Nov 18, 2025
We had the same issue. What worked for us was clearing the cache
👍 Helpful (9) 🔗 Share
Frank Wood
👑 Master
207 posts
Nov 18, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (1) 🔗 Share
Joyce Davis
👑 Master
206 posts
Nov 22, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (13) 🔗 Share
Diane Myers
👑 Master
231 posts
Nov 22, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (17) 🔗 Share
Tiffany Ross
👑 Master
224 posts
Nov 26, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (2) 🔗 Share
Helen Stewart
👑 Master
216 posts
Nov 26, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (4) 🔗 Share
Susan Collins
👑 Master
197 posts
Nov 27, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (10) 🔗 Share

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