Before/after POS upgrade

📸 Setup Showcase 👁️ 3,019 views 💬 12 replies 📅 Oct 3, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Frank Wood 👑 Master

1,595 points • Member since Feb 2025

💬 12 Replies

Susan Moore

👑 Master

207 posts

Oct 7, 2025

Different perspective here - you might want to consider a different approach

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Laura Sanders

👑 Master

221 posts

Oct 22, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (17) 🔗 Share

Christina Martin

👑 Master

221 posts

Oct 27, 2025

Training took about 4 days for our staff.

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Joyce Chen

👑 Master

204 posts

Oct 29, 2025

For salon, I'd recommend considering looking at multiple options

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Tiffany Wright

👑 Master

210 posts

Oct 29, 2025

Just went through this. Here's what I learned: take your time with the setup

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Juan Rivera

👑 Master

210 posts

Nov 1, 2025

Agreed with the above. Also worth mentioning you should also check the settings

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Amy Powell

👑 Master

226 posts

Nov 4, 2025

We had the same issue. What worked for us was clearing the cache

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Rachel Rivera

👑 Master

211 posts

Nov 7, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (4) 🔗 Share

Sharon Richardson

👑 Master

234 posts

Nov 9, 2025

Great question! In my experience with Helcim, it has been working well for us

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Frank Moore

👑 Master

228 posts

Nov 13, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (7) 🔗 Share

Frank Moore

👑 Master

228 posts

Nov 17, 2025

We had the same issue. What worked for us was clearing the cache

👍 Helpful (15) 🔗 Share

Susan Taylor

👑 Master

208 posts

Nov 28, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (3) 🔗 Share

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