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Card reader disconnecting on Ordyx

🆘 Help & Support 👁️ 5,091 views 💬 25 replies 📅 Oct 16, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Jerry Stewart 👑 Master
1,310 points • Member since Jan 2025

💬 25 Replies

Jack Hall
👑 Master
224 posts
Oct 19, 2025
Training took about 5 days for our staff.
👍 Helpful (11) 🔗 Share
Sean Stewart
👑 Master
210 posts
Oct 19, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (6) 🔗 Share
Brittany Moore
👑 Master
212 posts
Oct 24, 2025
Cost us about $82/month all in. Worth it.
👍 Helpful (0) 🔗 Share
Nancy Sanders
👑 Master
217 posts
Oct 25, 2025
Training took about 1 days for our staff.
👍 Helpful (6) 🔗 Share
Raymond Chen
👑 Master
191 posts
Oct 25, 2025
The returns processing is definitely worth the extra cost IMO.
👍 Helpful (5) 🔗 Share
Kimberly Anderson
👑 Master
207 posts
Oct 25, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (9) 🔗 Share
Diane Anderson
👑 Master
213 posts
Oct 29, 2025
Great question! In my experience with Square POS, it has been working well for us
👍 Helpful (17) 🔗 Share
Sarah Barnes
👑 Master
206 posts
Oct 30, 2025
The employee management is definitely worth the extra cost IMO.
👍 Helpful (20) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Nov 1, 2025
I've been using Booker for 4 months and it has been working well for us
👍 Helpful (19) 🔗 Share
Carlos Hughes
👑 Master
235 posts
Nov 4, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (11) 🔗 Share
Rebecca Bennett
👑 Master
211 posts
Nov 8, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (13) 🔗 Share
Joyce Chen
👑 Master
204 posts
Nov 9, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (0) 🔗 Share
Jessica Price
👑 Master
220 posts
Nov 10, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (20) 🔗 Share
Donna Washington
👑 Master
187 posts
Nov 11, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (2) 🔗 Share
George Ramos
👑 Master
238 posts
Nov 12, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (9) 🔗 Share
James Sanders
👑 Master
218 posts
Nov 12, 2025
I've been using Harbortouch for 18 months and it has been working well for us
👍 Helpful (14) 🔗 Share
Nathan Garcia
👑 Master
212 posts
Nov 13, 2025
+1 to this. We've seen similar results.
👍 Helpful (11) 🔗 Share
Chris Hall
👑 Master
221 posts
Nov 19, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (1) 🔗 Share
Angela Long
👑 Master
210 posts
Nov 19, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (11) 🔗 Share
Sandra Cooper
👑 Master
198 posts
Nov 21, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (5) 🔗 Share

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