Card reader disconnecting on Stax

🆘 Help & Support 👁️ 1,563 views 💬 18 replies 📅 Jun 2, 2025

Hey everyone,

Card reader disconnecting on Stax

I'm running a in Milwaukee, WI and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Diana Brooks 👑 Master

1,320 points • Member since Aug 2025

💬 18 Replies

Frances Russell

👑 Master

212 posts

Jun 11, 2025

Had the same problem, support was excellent when I contacted them.

👍 Helpful (17) 🔗 Share

Derek Park

👑 Master

224 posts

Jun 11, 2025

+1 to this. We've seen similar results.

👍 Helpful (6) 🔗 Share

Marcus Turner

👑 Master

233 posts

Jun 11, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (4) 🔗 Share

Jessica Murphy

👑 Master

206 posts

Jun 28, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (10) 🔗 Share

Luis King

👑 Master

228 posts

Jul 6, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (15) 🔗 Share

Margaret Davis

👑 Master

210 posts

Jul 18, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (15) 🔗 Share

Elizabeth Green

👑 Master

212 posts

Aug 1, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (20) 🔗 Share

Ashley Miller

👑 Master

190 posts

Aug 23, 2025

Check out the reporting setting, that might help.

👍 Helpful (12) 🔗 Share

Michelle Hughes

👑 Master

197 posts

Aug 26, 2025

Check out the reporting setting, that might help.

👍 Helpful (16) 🔗 Share

Frank Moore

👑 Master

228 posts

Sep 1, 2025

I've been using PioneerRx for 17 months and it has been working well for us

👍 Helpful (5) 🔗 Share

Luis Zhang

👑 Master

231 posts

Sep 10, 2025

This is why we switched to Aldelo. No regrets.

👍 Helpful (9) 🔗 Share

Margaret Rivera

👑 Master

233 posts

Sep 10, 2025

I've been using When I Work for 4 months and it has been working well for us

👍 Helpful (19) 🔗 Share

Nancy Lewis

👑 Master

208 posts

Sep 15, 2025

Check out the reporting setting, that might help.

👍 Helpful (3) 🔗 Share

Helen Stewart

👑 Master

216 posts

Sep 17, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (16) 🔗 Share

Tyler Morgan

👑 Master

244 posts

Sep 30, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (5) 🔗 Share

Rebecca Foster

👑 Master

218 posts

Oct 17, 2025

We had the same issue. What worked for us was reconfiguring the network settings

👍 Helpful (19) 🔗 Share

Henry Russell

👑 Master

223 posts

Nov 10, 2025

I've been using Infor HMS for 13 months and it has been working well for us

👍 Helpful (4) 🔗 Share

Raymond Ward

👑 Master

214 posts

Nov 21, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (0) 🔗 Share

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