Cash drawer setup issues

🔧 Setup & Installation 👁️ 2,559 views 💬 12 replies 📅 Oct 27, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Susan Johnson 👑 Master

1,405 points • Member since Dec 2024

💬 12 Replies

Michelle Hughes

👑 Master

197 posts

Oct 30, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (7) 🔗 Share

Nancy Peterson

👑 Master

230 posts

Oct 31, 2025

Great question! In my experience with ConnectPOS, it has been working well for us

👍 Helpful (18) 🔗 Share

Harold Mitchell

👑 Master

213 posts

Nov 1, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (1) 🔗 Share

Patrick Lee

👑 Master

196 posts

Nov 5, 2025

Check out the reporting setting, that might help.

👍 Helpful (10) 🔗 Share

Samantha Perry

👑 Master

197 posts

Nov 6, 2025

Cost us about $193/month all in. Worth it.

👍 Helpful (1) 🔗 Share

Carlos Murphy

👑 Master

218 posts

Nov 6, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (16) 🔗 Share

Henry Russell

👑 Master

223 posts

Nov 11, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (18) 🔗 Share

Jack Collins

👑 Master

210 posts

Nov 12, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (18) 🔗 Share

Paul Graham

👑 Master

217 posts

Nov 13, 2025

This is why we switched to Square POS. No regrets.

👍 Helpful (11) 🔗 Share

Catherine Jenkins

👑 Master

193 posts

Nov 14, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (17) 🔗 Share

Rachel Johnson

👑 Master

186 posts

Nov 16, 2025

Cost us about $132/month all in. Worth it.

👍 Helpful (8) 🔗 Share

Brenda Park

👑 Master

231 posts

Nov 17, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (3) 🔗 Share

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