Chip reader requirements update

📰 Industry News 👁️ 1,192 views 💬 11 replies 📅 Jul 27, 2025

Hey everyone,

Chip reader requirements update

I'm running a grocery store in Las Vegas, NV and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Sharon Foster 👑 Master

1,365 points • Member since Feb 2025

💬 11 Replies

Jerry Davis

👑 Master

204 posts

Aug 4, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (3) 🔗 Share

Carlos Hughes

👑 Master

235 posts

Aug 31, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (5) 🔗 Share

Susan Taylor

👑 Master

208 posts

Sep 3, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (11) 🔗 Share

Donna Zhang

👑 Master

222 posts

Sep 9, 2025

This is why we switched to Square for Restaurants. No regrets.

👍 Helpful (3) 🔗 Share

Robert Perez

👑 Master

208 posts

Oct 5, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (17) 🔗 Share

Sharon Walker

👑 Master

205 posts

Oct 11, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (1) 🔗 Share

Margaret Davis

👑 Master

210 posts

Oct 28, 2025

Great question! In my experience with Heartland Restaurant, it has been working well for us

👍 Helpful (13) 🔗 Share

Heather Stewart

👑 Master

244 posts

Nov 6, 2025

Check out the markdown handling setting, that might help.

👍 Helpful (11) 🔗 Share

Brenda Walker

👑 Master

243 posts

Nov 7, 2025

Great question! In my experience with Shopkeep, it has been working well for us

👍 Helpful (1) 🔗 Share

Karen Lewis

👑 Master

213 posts

Nov 9, 2025

Training took about 3 days for our staff.

👍 Helpful (3) 🔗 Share

Raymond Henderson

👑 Master

191 posts

Nov 20, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (17) 🔗 Share

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