Chip reader requirements update

📰 Industry News 👁️ 270 views 💬 13 replies 📅 Jun 13, 2025

Hey everyone,

Chip reader requirements update

I'm running a cafe in New York, NY and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Sandra Nguyen 👑 Master

1,305 points • Member since Aug 2025

💬 13 Replies

Amy Powell

👑 Master

226 posts

Jul 4, 2025

Great question! In my experience with Windward Software, it has been working well for us

👍 Helpful (1) 🔗 Share

Donna Alexander

👑 Master

212 posts

Jul 18, 2025

We had the same issue. What worked for us was reconfiguring the network settings

👍 Helpful (8) 🔗 Share

Amanda Scott

👑 Master

203 posts

Jul 30, 2025

This is why we switched to Stax. No regrets.

👍 Helpful (13) 🔗 Share

Carlos Murphy

👑 Master

218 posts

Jul 31, 2025

The quick order screen is definitely worth the extra cost IMO.

👍 Helpful (19) 🔗 Share

Dorothy Scott

👑 Master

195 posts

Aug 4, 2025

Check out the combo deals setting, that might help.

👍 Helpful (6) 🔗 Share

Stephanie Hill

👑 Master

189 posts

Sep 5, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (15) 🔗 Share

Donna Zhang

👑 Master

222 posts

Sep 16, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (10) 🔗 Share

Karen Ross

👑 Master

203 posts

Oct 2, 2025

For cafe, I'd recommend considering looking at multiple options

👍 Helpful (20) 🔗 Share

Carlos Murphy

👑 Master

218 posts

Oct 3, 2025

This is why we switched to Restaurant365. No regrets.

👍 Helpful (11) 🔗 Share

Nicole Young

👑 Master

227 posts

Oct 6, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (2) 🔗 Share

Heather Brooks

👑 Master

202 posts

Oct 20, 2025

I've been using Cake POS for 3 months and it has been working well for us

👍 Helpful (16) 🔗 Share

Tom Hill

👑 Master

198 posts

Oct 24, 2025

+1 to this. We've seen similar results.

👍 Helpful (19) 🔗 Share

Sharon Rivera

👑 Master

236 posts

Nov 3, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (19) 🔗 Share

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