Integration issues with Deputy and Homebase

🆘 Help & Support 👁️ 3,265 views 💬 16 replies 📅 Nov 2, 2025

Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.

Nathan Garcia 👑 Master

1,400 points • Member since Feb 2025

💬 16 Replies

Karen Ross

👑 Master

203 posts

Nov 2, 2025

For retail, I'd recommend considering looking at multiple options

👍 Helpful (12) 🔗 Share

James Mitchell

👑 Master

221 posts

Nov 4, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (18) 🔗 Share

Margaret Rivera

👑 Master

233 posts

Nov 5, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (5) 🔗 Share

Heather Kelly

👑 Master

184 posts

Nov 8, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (17) 🔗 Share

Mike Murphy

👑 Master

226 posts

Nov 11, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (12) 🔗 Share

Dennis Perry

👑 Master

215 posts

Nov 11, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (2) 🔗 Share

Kyle Thomas

👑 Master

213 posts

Nov 13, 2025

Training took about 2 days for our staff.

👍 Helpful (15) 🔗 Share

Peter Stewart

👑 Master

228 posts

Nov 14, 2025

For retail, I'd recommend considering looking at multiple options

👍 Helpful (11) 🔗 Share

Tom Hill

👑 Master

221 posts

Nov 15, 2025

Check out the ecommerce integration setting, that might help.

👍 Helpful (0) 🔗 Share

Rachel Rivera

👑 Master

211 posts

Nov 16, 2025

+1 to this. We've seen similar results.

👍 Helpful (7) 🔗 Share

Dennis Perry

👑 Master

215 posts

Nov 16, 2025

Training took about 1 days for our staff.

👍 Helpful (11) 🔗 Share

Chris Wood

👑 Master

247 posts

Nov 19, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (6) 🔗 Share

Tiffany Wright

👑 Master

210 posts

Nov 22, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (10) 🔗 Share

Carlos Ford

👑 Master

209 posts

Nov 23, 2025

Cost us about $93/month all in. Worth it.

👍 Helpful (9) 🔗 Share

Jerry Davis

👑 Master

204 posts

Nov 24, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (11) 🔗 Share

Dorothy Scott

👑 Master

195 posts

Nov 28, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (9) 🔗 Share

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