Menu setup best practices

🔧 Setup & Installation 👁️ 1,248 views 💬 19 replies 📅 Nov 1, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Susan Moore 👑 Master

1,235 points • Member since Aug 2025

💬 19 Replies

Joyce Barnes

👑 Master

213 posts

Nov 1, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (15) 🔗 Share

Sandra Flores

👑 Master

207 posts

Nov 1, 2025

I've been using Ingenico for 23 months and it has been working well for us

👍 Helpful (9) 🔗 Share

Robert Garcia

👑 Master

220 posts

Nov 7, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (10) 🔗 Share

Rebecca Bennett

👑 Master

211 posts

Nov 9, 2025

The vendor management is definitely worth the extra cost IMO.

👍 Helpful (2) 🔗 Share

Heather Brooks

👑 Master

227 posts

Nov 9, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (13) 🔗 Share

Ann Zhang

👑 Master

242 posts

Nov 10, 2025

I've been using Ordermark for 19 months and it has been working well for us

👍 Helpful (2) 🔗 Share

Diane Green

👑 Master

222 posts

Nov 12, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (10) 🔗 Share

Ann Harris

👑 Master

231 posts

Nov 12, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (10) 🔗 Share

Patrick Hughes

👑 Master

218 posts

Nov 17, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (14) 🔗 Share

Scott Anderson

👑 Master

205 posts

Nov 20, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (13) 🔗 Share

Catherine Alexander

👑 Master

206 posts

Nov 20, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (17) 🔗 Share

Laura Sanders

👑 Master

221 posts

Nov 21, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (9) 🔗 Share

Frances Russell

👑 Master

212 posts

Nov 22, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (16) 🔗 Share

Michelle Hughes

👑 Master

197 posts

Nov 22, 2025

This is why we switched to Roller. No regrets.

👍 Helpful (3) 🔗 Share

Kevin Robinson

👑 Master

214 posts

Nov 25, 2025

Training took about 1 days for our staff.

👍 Helpful (18) 🔗 Share

Eric Coleman

👑 Master

219 posts

Nov 26, 2025

The produce lookup is definitely worth the extra cost IMO.

👍 Helpful (6) 🔗 Share

James Park

👑 Master

212 posts

Nov 27, 2025

The price book management is definitely worth the extra cost IMO.

👍 Helpful (6) 🔗 Share

Eric White

👑 Master

215 posts

Nov 27, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (2) 🔗 Share

Margaret Rivera

👑 Master

233 posts

Nov 27, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (16) 🔗 Share

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