My experience with Liberty Software support

⭐ Review Discussion 👁️ 4,171 views 💬 20 replies 📅 Oct 8, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Nancy Jenkins 👑 Master

1,425 points • Member since Jan 2025

💬 20 Replies

Catherine Jenkins

👑 Master

193 posts

Oct 19, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (10) 🔗 Share

Kyle Ross

👑 Master

236 posts

Oct 20, 2025

Cost us about $178/month all in. Worth it.

👍 Helpful (10) 🔗 Share

Brenda Walker

👑 Master

243 posts

Oct 22, 2025

Great question! In my experience with Cake POS, it has been working well for us

👍 Helpful (6) 🔗 Share

Juan Rivera

👑 Master

210 posts

Oct 23, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

Adam Scott

👑 Master

232 posts

Oct 27, 2025

The gift card system is definitely worth the extra cost IMO.

👍 Helpful (11) 🔗 Share

Jack Collins

👑 Master

210 posts

Oct 28, 2025

+1 to this. We've seen similar results.

👍 Helpful (1) 🔗 Share

Scott Reed

👑 Master

218 posts

Oct 31, 2025

Had the same problem, support was frustrating when I contacted them.

👍 Helpful (0) 🔗 Share

Helen Martinez

👑 Master

205 posts

Nov 4, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (3) 🔗 Share

Donna Alexander

👑 Master

212 posts

Nov 4, 2025

Cost us about $56/month all in. Worth it.

👍 Helpful (12) 🔗 Share

Benjamin Turner

👑 Master

231 posts

Nov 5, 2025

This is why we switched to TouchBistro. No regrets.

👍 Helpful (3) 🔗 Share

Steve Hall

👑 Master

191 posts

Nov 7, 2025

Check out the employee management setting, that might help.

👍 Helpful (10) 🔗 Share

Stephanie Hill

👑 Master

222 posts

Nov 7, 2025

+1 to this. We've seen similar results.

👍 Helpful (15) 🔗 Share

Angela Long

👑 Master

210 posts

Nov 10, 2025

Great question! In my experience with Fresha, it has been working well for us

👍 Helpful (0) 🔗 Share

Eugene Bennett

👑 Master

205 posts

Nov 10, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (7) 🔗 Share

Jack Henderson

👑 Master

224 posts

Nov 18, 2025

Training took about 4 days for our staff.

👍 Helpful (2) 🔗 Share

Nancy Sanders

👑 Master

217 posts

Nov 19, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (0) 🔗 Share

Paul Graham

👑 Master

217 posts

Nov 25, 2025

Great question! In my experience with Clover, it has been working well for us

👍 Helpful (0) 🔗 Share

Raymond Ward

👑 Master

214 posts

Nov 28, 2025

This is why we switched to Fresha. No regrets.

👍 Helpful (18) 🔗 Share

Willie Martinez

👑 Master

217 posts

Nov 28, 2025

Had the same problem, support was frustrating when I contacted them.

👍 Helpful (13) 🔗 Share

Frank Wood

👑 Master

207 posts

Nov 28, 2025

I've been using Shiji for 24 months and it has been working well for us

👍 Helpful (10) 🔗 Share

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