My experience with Lightspeed Retail support

⭐ Review Discussion 👁️ 4,283 views 💬 10 replies 📅 Oct 20, 2025

Quick question for the community:

We're trying to figure out the best approach for our grocery

Would love to hear from others who've dealt with this.

Janet Park 👑 Master

1,420 points • Member since Apr 2025

💬 10 Replies

Melissa Walker

👑 Master

231 posts

Oct 25, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (10) 🔗 Share

Rachel Barnes

👑 Master

204 posts

Oct 27, 2025

I've been using Aloha POS for 21 months and it has been working well for us

👍 Helpful (12) 🔗 Share

Frances Russell

👑 Master

212 posts

Oct 30, 2025

I've been using Shift4 SkyTab for 23 months and it has been working well for us

👍 Helpful (16) 🔗 Share

Tyler King

👑 Master

194 posts

Nov 6, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (13) 🔗 Share

Diane Green

👑 Master

222 posts

Nov 7, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (9) 🔗 Share

Lauren Butler

👑 Master

233 posts

Nov 9, 2025

I've been using Agilysys for 15 months and it has been working well for us

👍 Helpful (18) 🔗 Share

Derek Park

👑 Master

224 posts

Nov 16, 2025

We had the same issue. What worked for us was clearing the cache

👍 Helpful (6) 🔗 Share

Jessica Murphy

👑 Master

206 posts

Nov 20, 2025

The WIC/EBT support is definitely worth the extra cost IMO.

👍 Helpful (2) 🔗 Share

Marcus Bradley

👑 Master

223 posts

Nov 27, 2025

Cost us about $120/month all in. Worth it.

👍 Helpful (0) 🔗 Share

Dennis Davis

👑 Master

211 posts

Nov 28, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (5) 🔗 Share

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