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Paychex running slow - solutions?

🆘 Help & Support 👁️ 549 views 💬 20 replies 📅 Oct 13, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Karen Johnson 👑 Master
1,310 points • Member since Feb 2025

💬 20 Replies

Sandra Taylor
👑 Master
237 posts
Oct 16, 2025
The reporting dashboard is definitely worth the extra cost IMO.
👍 Helpful (15) 🔗 Share
Emily Rodriguez
👑 Master
211 posts
Oct 18, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (9) 🔗 Share
Donna Washington
👑 Master
187 posts
Oct 21, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (2) 🔗 Share
Carlos Jenkins
👑 Master
257 posts
Oct 22, 2025
Training took about 1 days for our staff.
👍 Helpful (4) 🔗 Share
Carlos Hall
👑 Master
192 posts
Oct 24, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (3) 🔗 Share
Frank Moore
👑 Master
228 posts
Oct 24, 2025
Check out the employee permissions setting, that might help.
👍 Helpful (6) 🔗 Share
Kimberly Anderson
👑 Master
207 posts
Oct 31, 2025
Check out the employee permissions setting, that might help.
👍 Helpful (19) 🔗 Share
Kevin Robinson
👑 Master
214 posts
Nov 3, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (14) 🔗 Share
Amy Simmons
👑 Master
226 posts
Nov 5, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (1) 🔗 Share
Tyler King
👑 Master
194 posts
Nov 5, 2025
The payment processing is definitely worth the extra cost IMO.
👍 Helpful (0) 🔗 Share
Janet Rivera
👑 Master
214 posts
Nov 7, 2025
Cost us about $179/month all in. Worth it.
👍 Helpful (20) 🔗 Share
Brenda Johnson
👑 Master
210 posts
Nov 7, 2025
Cost us about $74/month all in. Worth it.
👍 Helpful (18) 🔗 Share
Kimberly Lewis
👑 Master
205 posts
Nov 9, 2025
Training took about 3 days for our staff.
👍 Helpful (1) 🔗 Share
Jason Nguyen
👑 Master
211 posts
Nov 11, 2025
Check out the multi-terminal support setting, that might help.
👍 Helpful (20) 🔗 Share
Peter Stewart
👑 Master
228 posts
Nov 13, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (7) 🔗 Share
Frank Moore
👑 Master
228 posts
Nov 16, 2025
For general, I'd recommend considering looking at multiple options
👍 Helpful (9) 🔗 Share
James Mitchell
👑 Master
221 posts
Nov 18, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (0) 🔗 Share
Elizabeth Mitchell
👑 Master
203 posts
Nov 24, 2025
We had the same issue. What worked for us was updating the firmware
👍 Helpful (14) 🔗 Share
Henry Russell
👑 Master
223 posts
Nov 24, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (19) 🔗 Share
Carlos Jenkins
👑 Master
257 posts
Nov 27, 2025
Cost us about $120/month all in. Worth it.
👍 Helpful (13) 🔗 Share

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