Setting up Apricot by Square for the first time

🔧 Setup & Installation 👁️ 5,016 views 💬 20 replies 📅 Jun 2, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Diana Carter 👑 Master

1,525 points • Member since Oct 2025

💬 20 Replies

Jennifer Young

👑 Master

218 posts

Jun 3, 2025

The reporting is definitely worth the extra cost IMO.

👍 Helpful (18) 🔗 Share

Susan Johnson

👑 Master

225 posts

Jul 5, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (14) 🔗 Share

Marcus Turner

👑 Master

233 posts

Jul 14, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (18) 🔗 Share

Jack Collins

👑 Master

210 posts

Jul 18, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (3) 🔗 Share

Carlos Ford

👑 Master

209 posts

Jul 19, 2025

I've been using Shiji for 16 months and it has been working well for us

👍 Helpful (4) 🔗 Share

Maria Butler

👑 Master

217 posts

Jul 21, 2025

Check out the reporting setting, that might help.

👍 Helpful (5) 🔗 Share

Samantha Perry

👑 Master

197 posts

Jul 26, 2025

Cost us about $109/month all in. Worth it.

👍 Helpful (14) 🔗 Share

Scott Peterson

👑 Master

208 posts

Aug 14, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (11) 🔗 Share

Brittany Moore

👑 Master

212 posts

Aug 24, 2025

+1 to this. We've seen similar results.

👍 Helpful (5) 🔗 Share

Carlos Murphy

👑 Master

218 posts

Sep 16, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (19) 🔗 Share

Margaret Kim

👑 Master

215 posts

Sep 26, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (19) 🔗 Share

Dennis Perry

👑 Master

215 posts

Oct 25, 2025

Great question! In my experience with Salon Iris, it has been working well for us

👍 Helpful (9) 🔗 Share

Raymond Sullivan

👑 Master

205 posts

Nov 6, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (1) 🔗 Share

Frances Davis

👑 Master

226 posts

Nov 7, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (6) 🔗 Share

Steve Hall

👑 Master

191 posts

Nov 9, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (17) 🔗 Share

Nicole Young

👑 Master

227 posts

Nov 10, 2025

For healthcare, I'd recommend considering looking at multiple options

👍 Helpful (1) 🔗 Share

Sarah Barnes

👑 Master

206 posts

Nov 15, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (2) 🔗 Share

Kimberly Watson

👑 Master

196 posts

Nov 16, 2025

This is why we switched to Simphony. No regrets.

👍 Helpful (7) 🔗 Share

Mike Murphy

👑 Master

226 posts

Nov 21, 2025

For healthcare, I'd recommend considering looking at multiple options

👍 Helpful (19) 🔗 Share

Luis King

👑 Master

228 posts

Nov 22, 2025

This is why we switched to Compeat. No regrets.

👍 Helpful (13) 🔗 Share

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