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Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Carlos Hughes 👑 Master

1,355 points • Member since Jun 2025

💬 23 Replies

James Sanders

👑 Master

218 posts

Nov 4, 2025

The online ordering integration is definitely worth the extra cost IMO.

👍 Helpful (6) 🔗 Share

Susan Taylor

👑 Master

208 posts

Nov 5, 2025

For restaurant, I'd recommend considering looking at multiple options

👍 Helpful (19) 🔗 Share

Luis King

👑 Master

228 posts

Nov 6, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (7) 🔗 Share

James Mitchell

👑 Master

221 posts

Nov 8, 2025

Cost us about $189/month all in. Worth it.

👍 Helpful (12) 🔗 Share

Nicole Thompson

👑 Master

223 posts

Nov 8, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (6) 🔗 Share

Lauren Howard

👑 Master

222 posts

Nov 8, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (4) 🔗 Share

Melissa Murphy

👑 Master

214 posts

Nov 10, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (4) 🔗 Share

Eric White

👑 Master

215 posts

Nov 10, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (2) 🔗 Share

Diane Myers

👑 Master

231 posts

Nov 11, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (0) 🔗 Share

Derek Park

👑 Master

224 posts

Nov 12, 2025

We had the same issue. What worked for us was reconfiguring the network settings

👍 Helpful (6) 🔗 Share

Henry Martin

👑 Master

196 posts

Nov 13, 2025

+1 to this. We've seen similar results.

👍 Helpful (11) 🔗 Share

Ashley Sanders

👑 Master

196 posts

Nov 15, 2025

For restaurant, I'd recommend considering looking at multiple options

👍 Helpful (11) 🔗 Share

Raymond Sullivan

👑 Master

202 posts

Nov 17, 2025

Training took about 4 days for our staff.

👍 Helpful (6) 🔗 Share

Marcus Cooper

👑 Master

202 posts

Nov 19, 2025

Training took about 4 days for our staff.

👍 Helpful (10) 🔗 Share

Elizabeth Green

👑 Master

212 posts

Nov 21, 2025

Cost us about $91/month all in. Worth it.

👍 Helpful (16) 🔗 Share

Brenda Walker

👑 Master

243 posts

Nov 23, 2025

The tableside ordering is definitely worth the extra cost IMO.

👍 Helpful (17) 🔗 Share

Scott Patterson

👑 Master

190 posts

Nov 24, 2025

I've been using Ingenico for 23 months and it has been working well for us

👍 Helpful (2) 🔗 Share

Carlos Ford

👑 Master

209 posts

Nov 25, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (6) 🔗 Share

Aaron Wood

👑 Master

237 posts

Nov 25, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (2) 🔗 Share

Benjamin Turner

👑 Master

231 posts

Nov 25, 2025

For restaurant, I'd recommend considering looking at multiple options

👍 Helpful (1) 🔗 Share

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