Why I switched from Square for Restaurants to Cumulus Retail

⭐ Review Discussion 👁️ 4,141 views 💬 11 replies 📅 Jun 10, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Brenda Johnson 👑 Master

1,390 points • Member since Jan 2025

💬 11 Replies

James Sanders

👑 Master

218 posts

Jun 17, 2025

Had the same problem, support was excellent when I contacted them.

👍 Helpful (1) 🔗 Share

Elizabeth Green

👑 Master

212 posts

Jul 2, 2025

Cost us about $65/month all in. Worth it.

👍 Helpful (6) 🔗 Share

Adam Bennett

👑 Master

221 posts

Jul 23, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (3) 🔗 Share

Kenneth Ramos

👑 Master

200 posts

Aug 15, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (13) 🔗 Share

Jerry Rivera

👑 Master

208 posts

Aug 18, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (13) 🔗 Share

Melissa Murphy

👑 Master

214 posts

Aug 21, 2025

Training took about 5 days for our staff.

👍 Helpful (0) 🔗 Share

Henry Martin

👑 Master

196 posts

Sep 8, 2025

This is why we switched to Ingenico. No regrets.

👍 Helpful (20) 🔗 Share

Heather Brooks

👑 Master

227 posts

Sep 24, 2025

The employee permissions is definitely worth the extra cost IMO.

👍 Helpful (7) 🔗 Share

Nathan Foster

👑 Master

212 posts

Sep 26, 2025

Training took about 2 days for our staff.

👍 Helpful (7) 🔗 Share

Tiffany Wright

👑 Master

210 posts

Sep 28, 2025

For general, I'd recommend considering looking at multiple options

👍 Helpful (3) 🔗 Share

Gregory Bailey

👑 Master

195 posts

Oct 12, 2025

Check out the reporting dashboard setting, that might help.

👍 Helpful (14) 🔗 Share

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