📊 Rating Breakdown

5 stars
8
4 stars
15
3 stars
13
2 stars
4
1 stars
2

📝 User Reviews (42)

Donna Alexander 👑
Mar 23, 2024
★★★☆☆

Has potential

Mixed feelings about Club Prophet. The purchase orders is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Discount scheduling

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Frank Moore 👑
Feb 18, 2024
★★★☆☆

Decent but frustrating

Functional but underwhelming. customer tracking sold us on Club Prophet but the reality of data loss after updates wasn't mentioned in sales.

👍 Pros

- Loyalty rewards
- Good support

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Nicole Young 👑
Jan 15, 2024
★★★★☆

Does the job well

Does what it promises. The inventory management is particularly useful for our retail store. Minor gripes but overall satisfied.

👍 Pros

- Stock alerts
- Easy to use
- Modern interface

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Adam Flores 👑
Dec 11, 2023
★★★☆☆

Some pros, some cons

Mixed feelings about Club Prophet. The barcode scanning is great but we've had issues with payment terminal disconnects. Support helped eventually.

👍 Pros

- Matrix inventory
- Discount scheduling

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Frank Price 👑
Nov 23, 2023
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Club Prophet handles our smoke shop well. inventory management is a highlight.

👍 Pros

- Employee management
- Returns processing
- Good support
- Quick setup

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
Jerry Davis 👑
Jul 15, 2023
★★★★★

Excellent POS system!

Owner of clothing store here. Club Prophet has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Returns processing
- Stock alerts
- Loyalty rewards
- Customer database
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Tyler Morgan 👑
Jul 15, 2023
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. Club Prophet handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Price labeling
- Time clock
- Easy to use

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend
Raymond Wilson 👑
Apr 26, 2023
★★★☆☆

Has potential

Functional but underwhelming. inventory management sold us on Club Prophet but the reality of slow transaction processing wasn't mentioned in sales.

👍 Pros

- Customer tracking
- Reliable

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Joyce Davis 👑
Mar 16, 2023
★★★☆☆

Not bad, not great

Functional but underwhelming. purchase orders sold us on Club Prophet but the reality of login issues for staff wasn't mentioned in sales.

👍 Pros

- Barcode scanning
- Sales analytics

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Scott Adams 👑
Mar 16, 2023
★☆☆☆☆

Worst POS ever

Worst POS decision we made. integration failures with third-party apps constantly. The purchase orders they advertise? Doesn't work half the time.

👍 Pros

- Price labeling

👎 Cons

- Receipt customization is basic
- Credit card processing failures
- Data loss after updates
- Integration failures with third-party apps

Was this helpful?
✓ Would recommend