📝 User Reviews (66)
Does the job well
Good system, good support. The inventory management is what sold us. Would love to see better customer support hours are limited in future updates.
👍 Pros
- Gift card system
- Sales analytics
- Customer database
👎 Cons
- The mobile app needs work
- Customer support hours are limited
- Integration options are limited
Recommended with caveats
Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with setup took longer than expected.
👍 Pros
- Vendor management
- Affordable
- Modern interface
👎 Cons
- Some features require add-ons
Exceeded expectations
Hands down the best POS for retail store. We've tried Square and Toast before settling on Gusto. Much better fit for our needs.
👍 Pros
- Customer tracking
- Employee management
- Returns processing
- Vendor management
- Discount scheduling
👎 Cons
- None so far
Game changer for us
Coming from an old-school register, Gusto was a game changer. Easy setup, great training, and the stock alerts is fantastic.
👍 Pros
- E-commerce integration
- Loyalty rewards
- Modern interface
👎 Cons
- None so far
Outstanding product
If you're on the fence about Gusto, just do it. We were hesitant at first but the customer tracking and matrix inventory won us over.
👍 Pros
- Inventory management
- Purchase orders
- Commission tracking
- Customer database
👎 Cons
- None so far
Perfect for our needs
Our gift shop does 200+ transactions daily. Gusto never skips a beat. gift card system saves us hours every week.
👍 Pros
- E-commerce integration
- Vendor management
- Modern interface
- Quick setup
👎 Cons
- None so far